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FAQ

What are the basic requirements for renting a car in Dubai?
What do I need to rent a car in Dubai?
Can I rent a car with a new driver's license?
What is the minimum age for renting a car in Dubai?
What is the minimum rental period (a day or a few hours possible)?
Can I rent a car directly at Dubai airport?
Can someone besides me drive the rented car?
Can I add an additional driver to my rental?
Can I change, extend or cancel my reservation?
Do I have to pay a reservation fee or commission for renting a car?
Can I rent a car in Dubai without a deposit?
Can I rent a car without a credit card?
Why do customers need a credit card to rent a car?
Do I need to purchase insurance when renting in Dubai?
Can I get a refund for unused days on my rental agreement?
When will the company refund the blocked amount on my credit card?
What are my overhead costs (additional expenses) when renting a car?
How much does it cost to park in Dubai?
Who should pay for all the costs associated with parking?
Can I hire a driver for my rental car?
What happens in case of a breakdown or accident?
What does the car insurance cover?
If the customer has comprehensive insurance (SCDW), do they need a police report if the car is damaged?
Can clients drive the car outside of Dubai?
What happens if the car is returned late?
Can customers pick up the car at one location and drop it off at any other location?
Regarding traffic violations, what are the possible penalties?
What kind of gasoline is suitable to fill up the car?
Is smoking allowed in the car?
Do I have to pay the Salik fee?

1. What are the basic requirements for renting a car in Dubai?

Age not younger than 21 years. Availability of a driver’s license of the country according to a civil and international license.

2. What do I need to rent a car in Dubai?

Age not younger than 21 years. Availability of a driver’s license of the country according to a civil and international license.

3. Can I rent a car with a new driver's license?

Yes, you can.

4. What is the minimum age for renting a car in Dubai?

21 Years is the minimum age for renting a car in Dubai.

5. What is the minimum rental period (a day or a few hours possible)?

2 days is the minimum rental period.

6. Can I rent a car directly at Dubai airport?

Yes, you can. The cost of renting a car at the airport is 147 AED.

7. Can someone besides me drive the rented car?

The car is driven only by those drivers who are specified in the contract.

8. Can I add an additional driver to my rental?

Yes, you can add an additional driver to your rental.

9. Can I change, extend or cancel my reservation?

Yes, you can.

10. Do I have to pay a reservation fee or commission for renting a car?

No, you don’t.

11. Can I rent a car in Dubai without a deposit?

No, you can’t.

12. Can I rent a car without a credit card?

Yes, you can.

13. Why do customers need a credit card to rent a car?

Customers need a credit card to rent a car to hold a deposit.

14. Do I need to purchase insurance when renting in Dubai?

Service at the discretion of the tenant.

15. Can I get a refund for unused days on my rental agreement?

No, you can’t.

16. When will the company refund the blocked amount on my credit card?

The company will refund the blocked amount on your credit card 30 days after the end of the lease.

17. What are my overhead costs (additional expenses) when renting a car?

Toll roads, fines (if any during the car rental).

18. How much does it cost to park in Dubai?

On average, from 2-10 dirhams per hour. It all depends on the location.

19. Who should pay for all the costs associated with parking?

Customer should pay for all the costs associated with parking.

20. Can I hire a driver for my rental car?

Our company does not have such services. You can check with other companies.

21. What happens in case of a breakdown or accident?

In case of an accident, you need to call the police, in case of a breakdown, contact our company employees.

22. What does the car insurance cover?

There are 3 types of insurance.

23. If the customer has comprehensive insurance (SCDW), do they need a police report if the car is damaged?

Yes, they do.

24. Can clients drive the car outside of Dubai?

All movements within the UAE.

25. What happens if the car is returned late?

Fine. Late one hour or more, daily fee will be charged.

26. Can customers pick up the car at one location and drop it off at any other location?

The car is accepted / rented at the rental office. If an employee travels to deliver or receive a car, this service is paid additionally.

27. Regarding traffic violations, what are the possible penalties?

Fines for illegal parking, unpaid parking, running a red traffic light, crossing a solid lane.

28. What kind of gasoline is suitable to fill up the car?

92 Special gasoline is suitable to fill up the car.

29. Is smoking allowed in the car?

No, it isn’t.

30. Do I have to pay the Salik fee?

Yes, you do.